IP and mobility-enabled virtual contact centers across multiple sites. Ericsson Solidus eCare™ solution offers enterprises of all sizes IP and mobility-enabled virtual contact centers across multiple sites. This enables dispersed customer service organizations to behave as one single unit.

Ericsson Contact Center Integrated Solution. Ericsson's Solidus eCare offers a true multimedia contact center solution with skills-based routing functions for voice, chat and e-mail interactions. Multimedia skills-based routing guarantees that each contact is dealt with by the most appropriate person in the contact center organization, fulfilling the customer s dream of one call, one agent and one answer.

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CONTACT US

 ​​Kuwait City

Salhiya, Ali Al Salem street

Medina 1 Tower Mezzanine

Office #2

 

Tel: +965 22261000

Fax: +965 22261004

 

P.O. Box 38142

Dahyat Abdullah Salim 72252

KUWAIT

 

mobilin@mobilinkuwait.com

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